Terms Used

"The seller" refers to Bright Star PC Services Limited
"The buyer" refers to any legal entity purchasing from the seller.

By requesting an order for goods from the seller, the buyer acknowledges and accepts without modification or dispute all of the seller's terms and conditions of sale.

General

• Prices, specifications and eta's of goods are subject to change without notice. Any errors or omissions are excepted.
• The seller reserves the right to cancel any order without explanation prior to delivery of goods. In such an event the seller will provide a full refund of the total purchase amount to the buyer.
• The seller makes no claim that goods will work in conjunction with other goods, nor that goods will be compatible with any operating system or any other software or hardware.
• The buyer shall ensure that the goods ordered are fit and suitable for the purpose for which they are required, and the seller is under no liability if they are not.
• The buyer agrees that the seller has no liability to any purchaser of the goods from the buyer. The buyer's rights are not assignable without the prior written consent of the seller.

Warranty

• Certain goods supplied may have a limited warranty. All goods are subject to the manufacturers warranty conditions only. The seller makes no representations or warranties in respect to the goods.
• The warranty will be deemed void if goods are found physically damaged, modified, misused, tampered with, or any labels removed/tampered with.
• A written fault description, copy of the original invoice, and a valid RMA number must accompany any return of goods. Charges may be levied should any testing be required to identify a fault.
• A non-refundable charge may be levied if the goods are deemed not faulty.
• The original invoice is to be presented for any warranty claim from the invoice date.
• The seller does not guarantee that goods returned for warranty replacement will be replaced with new goods. If the replacement item is not brand new it will be of a similar age and it will be tested as to be not faulty and in good condition.
• The seller reserves the right to substitute goods of a similar nature as specified by the manufacturer when an exact model replacement is not available.
• The warranty period on replacement goods remains the same as that of the original goods and does not restart from the replacement date.
• Onsite manufacturer warranties are only applicable to specific main centres. It is the buyer's responsibility to cover any additional freight costs when outside these areas.
• The acceptance of non-faulty goods for return is solely at the discretion of the seller. Non-faulty goods accepted for return may incur a restocking fee up to 25% of the invoiced price.
• Requests for non-faulty returns must be made within 7 days from date of supply. Software products cannot be returned for credit.
• The seller shall not be liable for consequential, indirect or special damages or loss of profits under any circumstances.
• The buyer is solely reponsible for all data on purchased goods. The seller accepts no liability for loss of data and recommends the practise of regular backups of at least daily frequency.

Delivery

• Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.
• All courier/freight charges will be the responsibility of the buyer and must be prepaid.
• Within 7 days of receipt of consignment the buyer must ensure that all goods received are in good order and condition.
• Any claims for damage or loss in transit must be made against the carrier.
• Insurance cover of goods whilst in transit is the sole responsibility of the buyer.
• The seller is not responsible for goods damaged or lost in transit. When goods are delivered to the carrier the seller's responsibility ceases. No claims for damage or loss will be accepted unless lodged in writing within 7 days (14 days for loss).
• The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller's control.

Payment

• Payment in full for goods supplied shall be made by the buyer prior to delivery.
• The Title of the goods does not pass to the buyer until the goods are paid for in full.
• The seller reserves the right to charge penalty interest of 24% per annum on outstanding debts.
• If the goods are for business purposes the Consumer Guarantees Act 1993 will not apply.
• Any expenses, disbursements and legal costs incurred by the seller in the enforcement of outstanding debts shall be paid by the buyer including but not limited to solicitors fees and/or debt collection agency fees.
• The buyer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of section 36 of the Personal Property Securities Act 1999, and a security interest in the goods is given in favour of the seller.